The Qualiti-ES project

What is quality management in the social economy? What is its importance? What is particular to quality management when applied in the social economy? The terms quality and quality management cover a broad range of domains. Is our product good? What is the effect of our production on the environment? Our employees, are they satisfied and motivated? Do we have a professional overall management?

Measuring and continuously improving quality is key to the future of the social economy sector. Transparency and communication on the value added of the sector helps to differentiate from the mere market economy.

On the basis of these questions and convinced of the importance of quality management, RREUSE decided to make made an inventory of the quality systems in use with its members, why these are used and what the effects are. On the basis of these results a practical quality manual is written and a conference takes place on November 24th 2006.